At the Bank
A short, stubby, middle-aged, well dressed man just left my office. His voice was straining and high pitched even though he was putting off a vibe of cool-to-the-max. The words he spoke came out of his mouth very clear but very extended. Say the word "everything" but stretch it out for three or four seconds and you'll get a good mental picture of this guy. The following is the beginning of our conversation; word for word...
Stubby high pitched long talker: "I need to get a loan."
Me: "What kind of loan are you looking for?"
Stubby high pitched long talker: "Not sure, like $3000?" (Yes the inflection indicated a question.)
Me: "What do you need the money for? A car loan or something different?"
Stubby high pitched long talker: "Yeah. Kind of like a car loan."
Me: "Kind of like a car loan?"
Stubby high pitched long talker: "Yeah."
Me: "So you're buying a car?"
Stubby high pitched long talker: "I don't know."
The conversation got no easier from there. Have I mentioned lately how much I love this job?
Stubby high pitched long talker: "I need to get a loan."
Me: "What kind of loan are you looking for?"
Stubby high pitched long talker: "Not sure, like $3000?" (Yes the inflection indicated a question.)
Me: "What do you need the money for? A car loan or something different?"
Stubby high pitched long talker: "Yeah. Kind of like a car loan."
Me: "Kind of like a car loan?"
Stubby high pitched long talker: "Yeah."
Me: "So you're buying a car?"
Stubby high pitched long talker: "I don't know."
The conversation got no easier from there. Have I mentioned lately how much I love this job?
posted by Sam at 2:50 PM
6 Comments:
So did you give him a "kind of" loan?
Yeah Sam your kind of leaving us hanging here! What's the end of the story!?
great presentation--it was like I was listening behind the wall.
It is something how 'people' can make our great job unpleasant?
I think I might like kind of a car loan too.
Well, the outcome was not good for this guy. He has a decent credit score but is maxed to his eyeballs in debt. So... DECLINED. And if you grew annoyed with my face-to-face interaction, you should have heard me trying to explain the decision to him over the phone. Let's just say I definitely earned my salary yesterday.
Take this gentleman and multiply him several times over. That's what's happened to the economy...
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